Protect My Order

How Does Protect My Order Work?

At Yumi, we want to ensure that your shopping experience is worry-free. Our Protect My Order service provides added protection for your purchase, so you can shop with confidence. Here’s how it works:

  • Step 1: Add Protection to Your Order
    Simply select Protect My Order at checkout to add an extra layer of security to your purchase.

  • Step 2: Coverage for Damaged, Lost, or Stolen Items
    If your item is damaged during delivery, lost, or stolen after delivery, you're covered. No need to stress — we've got you protected.

  • Step 3: Easy Claims Process
    In the unlikely event that something goes wrong, simply file a claim through our easy-to-use online system. We’ll guide you through the process and aim to resolve it as quickly as possible.

  • Step 4: Quick Refund or Replacement
    Once your claim is verified, we’ll either issue a refund or send you a replacement product, depending on your preference.

  • Step 5: Peace of Mind
    With Protect My Order, you can shop with the assurance that your purchase is safe, and you’re covered in case the unexpected happens.

Why Choose Protect My Order?

  • Fast and Simple Claims: No long wait times or complicated paperwork.

  • 24/7 Support: Our team is here to assist you with any questions or concerns.

  • Affordable: Protection at a low cost, so you don’t have to worry about any hidden fees.

If you have any further questions or need assistance with your order, feel free to contact us anytime.