Receive exclusive offers and treats from Yumi, while also enjoying 10% OFF your first order! Plus, free delivery on orders over £60.
When you shop or register with us, we collect information including your name, postal and email addresses and contact details and we keep a record of this information. All this is necessary for us to recognise you as a registered customer and to fulfill the orders you place with us. We do NOT keep your credit card information and this is collected via Stripe, Paypal and AmazonPay which are the three third party payment gateways we use. If we are processing a refund there would be a need to share your name and order details for that purpose. We keep a record of your purchases with us to help us learn more about how you like to shop with us. This helps us to send you the most relevant offers and also means we can quickly help you with any problems you may experience with your order.We keep a record of any email correspondence you send us. This helps us to keep track of any problems or concerns you've had with our products or services.
You will be automatically enrolled into our rewards programme when you create an account with us. We may from time to time send you emails about your rewards programme and the points you have collected with us. Customers who do not spend their points with us would only earn points when an order is placed and would to all intents and purposes be passive members.
Text Marketing and notifications (if applicable): By entering your phone number in the checkout and initialising a purchase, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 4 per month. You can unsubscribe from further text messages by replying STOP. Message and data rates may apply. (FOR U.S. AND CANADA)
The information we collect via our website or through correspondence with you is used to operate and improve the service we offer you.We use your personal information to:
If you wish to change your personal information (e.g. address, contact information) please email us at firstname.lastname@example.org. You can also write to us at Yumi International, 13 Gorst Road, London NW10 6LA. Please be sure to include your full name and the email address you used when you registered with us or made a purchase from us. Please note that we are no longer able to process returns from this address. If you no longer wish to receive any further email messages from us please use the unsubscribe link provided in the email you've received. If you no longer wish to be contacted by Yumi, please email email@example.com. We’ll miss you though…
Our website is hosted in the US and we use a mailing house and other servies hosted in the US. All of the businesses concerned subscribe to Privacy Shield which is a similar framework to EU data protection law and has been approved by the EU as offering an appropriate level of protection for your personal data.
You have the right to ask for a copy of the personal data we hold that relates to you. If you think that the information that we hold about you is incorrect or misleading you are within your right to have it corrected or erased.
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
Looking for the perfect fit? Here you’ll find our size guide with all the measurements you’ll need to find out what size will fit you best. Follow the ‘how to measure’ guide to make sure you get it just right.
(Sizes are based on a height of 5'7"/170cm)
We ship to addresses within the UK, ROI, USA, Canada, Spain, France, Germany, Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Gibraltar, Hungary, Iceland, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Sweden and Switzerland.
*Please note that during bank holidays standard delivery orders will be processed in 3-5 working days.
*Please note premium delivery is only available on orders placed Mon - Fri before 3pm. Premium deliveries will be delivered the next working day (not weekends) and excludes Northern Ireland and Scotland. Orders placed after 3pm will be processed as a standard delivery (3-5 working days).
*Northern Ireland and Scotland will be charged as UK but can take between 2 and 7 days to be delivered.
*All orders shipped outside of the EU may be subject to custom duties and taxes which are the responsibility of the customer.